CISA Insights: Guidance for MSPs and Small- and Mid-sized Businesses

This article is contributed. See the original author and article here.

CISA has released CISA Insights: Guidance for Managed Service Providers (MSPs) and Small- and Mid-sized Businesses, which provides mitigation and hardening guidance to help these organizations strengthen their defenses against cyberattacks. Many small- and mid-sized businesses use MSPs to manage IT systems, store data, or support sensitive processes, making MSPs valuable targets for malicious cyber actors. Compromises of MSPs—such as with the recent Kaseya ransomware attack—can have globally cascading effects and introduce significant risk to MSP customers.

CISA strongly recommends MSPs and small- and mid-sized businesses follow the guidance provided in the CISA Insights and CISA Webpage: Kaseya Ransomware Attack: Guidance for Affected MSPs and their Customers to protect MSP customer network assets and reduce the risk of successful cyberattacks.  

Bring Dynamics 365 into the flow of work with Teams—at no additional cost

Bring Dynamics 365 into the flow of work with Teams—at no additional cost

This article is contributed. See the original author and article here.

Today at Microsoft Inspire, partners and customers will learn how the Microsoft cloud can help them navigate their transformation journey, make the shift to hybrid work, innovate everywhere across their organization, and build it all on a foundation of trust and security.

We’ll also share how partners can capitalize on the opportunities ahead of us in the upcoming year.

One of the announcements I’m most excited about is how we’re activating the flow of work in Microsoft Teams with Microsoft Dynamics 365. With the world changing faster than ever before, none of us have time to waste when we’re trying to get work done. Searching for information, finding an expert to help your customer, or switching between apps all day longall of these things slow down the flow of work and keep us from delivering customer experiences that matter.

With Dynamics 365 and Teams, we’re speeding up the flow of work, enabling anyone in an organization to view and collaborate on Dynamics 365 records, from within the flow of work with Teamsat no additional cost. No other technology vendor enables organizations to activate this capability without the need to pay for multiple underlying software licenses.

Think about the incredible potential when you activate the flow of work with Dynamics 365 in Teams:

  • A service engineer can enable an agent to fix a customer’s issue by adding notes with troubleshooting steps to the customer service case record.
  • Finance teams can streamline order fulfillment, sharing purchase orders and payment details with their counterparts in sales.
  • A field technician can notify sales teams about products nearing end-of-life, so the sales team can proactively reach out with replacement options.
  • And a sales team can close deals faster, by understanding signals from the marketing department around demand generation.

Only Microsoft is enabling this kind of innovation and accessibility without adding new costs for an organization. We’re so excited to see how our customers and partners build on this innovation and unlock new capabilities for their organizations.

Make sure to read my blog post with Jared Spataro to learn more about this announcement, and how we’re building the Microsoft cloud for a new world of work.

The post Bring Dynamics 365 into the flow of work with Teams—at no additional cost appeared first on Microsoft Dynamics 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

Introducing a new era of hybrid personal computing: the Windows 365 Cloud PC

Introducing a new era of hybrid personal computing: the Windows 365 Cloud PC

This article is contributed. See the original author and article here.

As some regions begin to make their way out of the challenges and disruption of the past 18 months, we’re seeing a new world of work emerge. Organizations everywhere have transformed themselves through virtual processes and remote collaboration. And as people embrace hybrid work—with people returning to the office, continuing to work from home, or…

The post Introducing a new era of hybrid personal computing: the Windows 365 Cloud PC appeared first on Microsoft 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

Introducing a new era of hybrid personal computing: the Windows 365 Cloud PC

From collaborative apps in Microsoft Teams to Cloud PC—here’s what’s new in Microsoft 365 at Inspire

This article is contributed. See the original author and article here.

Announcing new hybrid-work innovations to the Microsoft cloud—the cloud built for a new world of work.

The post From collaborative apps in Microsoft Teams to Cloud PC—here’s what’s new in Microsoft 365 at Inspire appeared first on Microsoft 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

Deaf and Hard of Hearing Children and the Need for Sign Language

Deaf and Hard of Hearing Children and the Need for Sign Language

Many schools and parents teach their babies and young children American Sign Language (ASL). This practice is rooted in studies that show a clear advantage to expanding children’s communication abilities and styles. These studies suggest significant improvements in children’s lives in and out of the classroom, such as:  

 +12 IQ point advantages   

Accelerated emotional development  

Lower frustration levels  

Improves child-parent bonding

Improves attentiveness to social gestures of others as well as of themselves  

Earlier reading and more extensive reading vocabulary  

Better grades in school.  

Several of these developmental assets are significantly a result of bilingualism. Although, explicitly learning Sign Language has many benefits for young children of all abilities. Knowing a visual language helps with coordination, understanding cues associated with body language, and learning the emotions conveyed by other’s faces.

Some may say it is ironic to encourage hearing children to learn ASL while at the same time, we tell our deaf children to learn to speak. Why can’t deaf children learn to talk? This idea lacks an understanding of how powerful an effect communicating in their primary language can have for deaf and hard of hearing (DHH) children.  

This is not to say knowing English is not of benefit to deaf children. Just as the help of native English speakers learning, for example, Spanish. In this instance, we learn by seeing and hearing the Spanish words. The point is, when you are deaf, you cannot hear the language. Therefore, your primary language should be the one you can feel free to express yourself. One in which you can see, take in and understand without interference. If one cannot hear the language, one must be able to visualize the language. This idea is not solely words on paper, but a language geared for the eyes, Sign Language.   

The takeaway: Though ASL is something we encourage in those who do not need the language, we need to encourage and empower those who need the language.   

Next week we will discuss why English (either in written or spoken form) poses a challenge for DHH.