Getting to Know Business Intelligence With Microsoft Power BI

Getting to Know Business Intelligence With Microsoft Power BI

Microsoft Power BI has been an excellent tool for business intelligence (BI) over the past few years. Released in October 2010, its mission is to offer a better data management platform. BDI provides the following capabilities: analytics, advanced data mining, discovery, integrated data integration, and rich query analytics. In addition, the latest release, Windows 10, offers the ability to run Power BI in the background so one can use it while working. This new functionality helps you become more productive and reduces time spent on data mining and other tasks. 

Business intelligence or Big Data is becoming more critical in every organization as data sets continue to grow. Business Intelligence covers various topics, including market intelligence, consumer behavior analytics, enterprise intelligence, geographic intelligence, health and wellness, knowledge management, supply chain management, and technology. Data mining is one of the most powerful ways to extract valuable information from large unstructured data sets. The system gathers data into meaningful models that provide insights that are difficult to obtain using traditional methods.  

Power BI’s business intelligence apps make it easy to uncover the insight needed to solve problems. Power BI apps created explicitly for business intelligence give the user the ability to extract insights from large amounts of unstructured data faster and easier. You no longer need to spend weeks or months waiting for a significant amount of information to be processed; you can get immediate answers by using one of the many apps designed for speed and accuracy.  

Business intelligence apps based on Power BI can provide rich visualizations and unsupervised algorithms that can make your life easier. You no longer need to wait weeks or months to get meaningful insights. Now you can take any amount of information and turn it into a data model with visuals in just a few moments. It’s as fast as pulling out a pen and paper. As a business owner, you no longer have to spend weeks figuring out what’s going on within your company. With dashboards like Power BI Pro, you can easily visualize data models and discover insights that greatly impact your business.  

There is no other tool more powerful and effective in transforming data than dashboards and apps designed for business intelligence. The right tool can give you insights into the micro-actions that keep your customers coming back. In addition to providing insights into how customers react, these tools can also provide insights into how people within your organization feel. This feature can allow you to make quick decisions about solutions, new projects, product development, hiring, and training. Microsoft has the technology to empower your business. 

No matter what your organization looks like or how complicated it may be, there are always opportunities to simplify things and bring them in line with one another. Using dashboards and apps made specifically for business intelligence gives you the power to see the big picture – in real-time – in ways that weren’t possible before. With Microsoft Power BI, the future looks bright for your organization. So, if you haven’t yet had a chance to check it out, give it a try! 

Make every interaction count with customer journey orchestration

Make every interaction count with customer journey orchestration

This article is contributed. See the original author and article here.

Since the onset of the digital age, customer behaviors have radically evolved. As new technology emerges, customers’ expectations for brands continually align with digital evolution. However, the pandemic has brought along a significant, unexpected shift in both customer behavior and expectations. With lives upended and livelihoods being affected around the world, consumers have been forced to adopt completely new behaviors. This evolution was brought on through a trial by fire, throwing a decade’s worth of digital adoption in just a few months, which not only affected consumer behavior in digital spaces, but across brick-and-mortar as well.

Watch the customer journey orchestration webinar to learn more.

Emerging digital trends

So, what does this mean for brands looking to align with consumer trends? Today’s consumers perceive technology optimistically, as an intimate lifeline. They like to try new things and shop on a trial basis, while also looking for novelty. This demonstrates their desire for a sense of personal control and empowerment. While many of the former mentions aren’t surprising, one of the most interesting trends emerge from the pandemic is that consumers no longer distinguish between material life and immersive digital experiences, clearly a knock-on effect of the majority of the global population operating from home. Abandoning ingrained shopping habits, consumers are forcing businesses to innovate into the digital-first marketplace in real time.

The modern digital consumer demonstrates:

  • Willingness to experiment
  • Self-efficiency
  • Information savviness
  • Digital and physical integration
  • High device usage

The effect of the pandemic

However, the wow factor of new technology alone isn’t enough to engage consumers like it used to be. People are now more discerning and skeptical, and this has never been more pronounced than with the changes in consumer behavior brought on by the pandemic. Today’s customers expect brands to understand them and their needs, and the pandemic has caused a major shift in what those perceived needs are. A consumer’s last best experience becomes their expectation. Brands looking to stay ahead of competitors absolutely must shift their own approach to customers based on these emerging trends.

Brands need to shift and expand their tactics as they expect consumers to:

  • Worry more, spend (less) in new ways, and save more.
  • Be more ambivalent, contradictory, demanding, and mistrustful.
  • Accelerate their digital behaviors and demand more from digital interactions.

The customer-obsessed model

The confluence of the modern digital behaviors with the anxiety-led behaviors brought on by the pandemic presents a significant challenge for brands looking to continue growing and meeting customer needs. That’s why brands must first become customer-obsessed and work toward building a new operating model. A customer-obsessed enterprise operates differently, focusing its strategy, operations, and budget on the customer. It must be customer-led, insights-driven, fast, ultra-nimble, and connected to meaningful data.

The first place to start is to assemble a holistic ecosystem:

  • Recognition: Identity resolution at a personalized, individual level
  • Context: History merged with real-time contextual insight
  • Experience: Analytics to determine action, offer, content, or message
  • Orchestration: Delivery and dialog management at the appropriate touchpoint
  • Optimization: Insights for ongoing interactions and strategic planning

Looking toward the horizon

As new digital trends emerge and consumer behavior and expectations evolve, it’s critical for brands to evolve with them. For organizations to stay competitive, they must orchestrate a holistic end-to-end journey for each customer that adds value at every interaction and drives intent through seamlessly connected experiences in both the physical and digital worlds. To do so, many companies and industries are leveraging rich AI-powered segments and insights from Microsoft Dynamics 365 Customer Insights along with journey-orchestration capabilities in Microsoft Dynamics 365 Marketing.

Watch the customer journey orchestration webinar to learn more.

The post Make every interaction count with customer journey orchestration appeared first on Microsoft Dynamics 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

Experiencing Data Latency in Europe regions for platform logs – 08/17 – Investigating

This article is contributed. See the original author and article here.

Initial Update: Tuesday, 17 August 2021 17:09 UTC

Starting at 09:20 UTC on 17 Aug 2021 you have been identified as a customer using Azure Monitor who may be experiencing high latency for platform logs configured via Diagnostics settings.
  • Work Around: None
  • Next Update: Before 08/17 18:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Chandar