November 2022 - Page 5 of 20 - Dr. Ware Technology Services

No, that’s not the IRS texting about a tax refund or rebate. It’s a scam.

by Scott Muniz | Nov 23, 2022 | Security

This article was originally posted by the FTC. See the original article here.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

Improve worker efficiency with automatic detour lookups in the Warehouse Management mobile app

by Contributed | Nov 22, 2022 | Dynamics 365, Microsoft 365, Technology

This article is contributed. See the original author and article here.

Detours in the Warehouse Management mobile app in Dynamics 365 Supply Chain Management allow a worker to temporarily jump into another flow and come back to exactly where they were to continue the interrupted process. We have enhanced the detour feature to enable the system to fetch data related to the current task automatically, and then use the data in the detour flow. This enhancement can help reduce the number of steps in a flow, make data capture more accurate, and improve worker efficiency.

Warehouse worker efficiency is key to achieving high throughput at low cost. This is especially true when warehouse business processes are manual and complex. Barcode scanning in the Warehouse Management mobile app makes capturing data easy and accurate. But sometimes, barcodes are unreadable or required information does not exist as a barcode. In these cases, workers must look up and manually key in the data. This can result in data entry errors and reduced efficiency.

Reduce or eliminate manual entry with detour data inquiry

Using flexible detour data inquiry, workers can now look up information while working in standard Warehouse Management mobile app flows. Filtering options ensure that only the most relevant data is listed, making manual selection faster and more accurate.

The mobile app can also bring data from a detour flow back to the calling step. By completely skipping a previously required manual input process, capturing data is even faster and more accurate to improve worker efficiency.

Detours within detours

We have expanded the detour capability by adding another leveldetours within detoursto help workers be even more efficient. For example, coming from a “Pack inventory into containers” menu item to a “Container creation” menu item flow, you might want to include yet another detour to provide a data look-up for the container types that are required to create a new container for the packing process.

How detour data lookup improves worker efficiency

Here is an example using a purchase order receiving flow in the Warehouse Management mobile app. A purchase order number must be captured to match the arriving inventory. Admins can easily configure menu items to provide a card list view of relevant purchase order numbers. Workers can continue the receiving flow by selecting the right one.

The following screenshot shows a detour lookup of open purchase orders using part of a vendor’s name and a wildcard character.

Next steps

Learn how to configure detours for steps in mobile device menu items and query data using Warehouse Management mobile app detours.

The post Improve worker efficiency with automatic detour lookups in the Warehouse Management mobile app appeared first on Microsoft Dynamics 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

Grow your small business with Microsoft 365

by Contributed | Nov 22, 2022 | Business, Hybrid Work, Microsoft 365, Technology

This article is contributed. See the original author and article here.

Get one integrated solution that brings together the business apps and tools you need to launch and grow your business when you purchase a new subscription of Microsoft 365 Business Standard or Business Premium on microsoft.com. Offer available now through December 30, 2022, for small and medium businesses in the United States.

The post Grow your small business with Microsoft 365 appeared first on Microsoft 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

Microsoft Defender Experts for XDR now in preview

by Contributed | Nov 22, 2022 | Technology

This article is contributed. See the original author and article here.

We are excited to announce that Microsoft Defender Experts for XDR is now officially in preview. Previously introduced as part of our new Microsoft Security Experts category earlier this year, Defender Experts for XDR is our managed extended detection and response (MXDR) service that goes beyond the endpoint to protect across Microsoft 365 using a combination of automation and human expertise to respond to incidents alongside your SOC team.

Many organizations are making the move to managed services to augment their security operations, and along with comprehensive security coverage across all attack vectors, broad industry agendas are further impacting their selection criteria. According to an ESG Research Report¹, more than nine in ten organizations identify MITRE ATT&CK support as critical or very important and nearly three-quarters report extended detection and response (XDR) security technology was considered in their selection process.

The Defender Experts for XDR preview launches on the heels of the inaugural MITRE Engenuity ATT&CK® Evaluations for Managed Services, where Microsoft demonstrated industry-leading results against the simulated attack using our recently released Defender Experts for Hunting service alongside Microsoft 365 Defender. Defender Experts for Hunting, which is included in Defender Experts for XDR, is a managed threat hunting service that proactively looks for threats 24/7/365 across endpoints, email, identity, and cloud apps using Microsoft 365 Defender data.

Defender Experts for XDR expands on our proactive threat hunting service to provide from our security analysts, as well as support from your dedicated Microsoft security-focused service delivery manager (SDM). Additional capabilities include:

Managed detection and response – Let our expert analysts manage your Microsoft Defender incident queue or handle triage and investigation on your behalf. Defender Experts partner with you and your team to act on or guide your response to incidents.

Live dashboards and reports – Get a transparent view of our operations conducted on your behalf, along with a noise-free, actionable view into what matters for your organization, coupled with detailed analytics.

Proactive check-ins for continuous security improvements – Benefit from remote, periodic check-ins with your SDM team to guide your Defender Experts for XDR experience and improve your security posture.

24/7/365 threat hunting – Extend your team’s threat hunting capabilities and prioritize significant threats with Defender Experts for Hunting built in.

The preview process is an important opportunity to engage with customers to get their feedback and refine our service capabilities. Our deep product expertise powered by threat intelligence uniquely positions our experts to help:

Focus on incidents that matter – Prioritize incidents and alerts that matter, alleviate alert fatigue, and drive SOC efficiency.

Manage response your way – Provide detailed, step-by-step, actionable guidance to respond to incidents with the option to act on your behalf as needed.

Access expertise when you need it – Extend your team’s capacity with on-demand access to Defender Experts for assistance on investigations.

Stay ahead of emerging threats – Proactively hunt for emerging threats in your environment, informed by Microsoft’s unparalleled threat intelligence and visibility.

Our customers have broad and diverse needs and partners can often provide services to best meet those needs. Microsoft is committed to our partner ecosystem and continues to expand its investment in our managed XDR (MXDR) partner community, including a recently launched verified MXDR partner status that certifies a partner’s SOC capabilities and integration with Microsoft products. Our collaboration with partners will help expand their offerings to help meet growing demand and critical customer needs for managed services.

Interested in augmenting your SOC with Microsoft expertise? Contact your Microsoft representative for details. Click here to learn more about Defender Experts for XDR.

¹ ESG Research Report, What Security Teams Want from MDR Providers. September 2022.