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Final Update: Friday, 23 July 2021 21:47 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 7/23, 21:50 UTC. Our logs show the incident started on 7/23, 21:00 UTC and that during the incident customers may have experienced data latency leading to delayed or missed alerts.
  • Root Cause: The failure was due to a networking issue in one of our data centers. Networking team was able to resolve connectivity issues allowing Application Insights and Log Analytics to ingest data.
  • Incident Timeline:  50 minutes – 7/23, 21:00 UTC through 7/23, 21:50 UTC
We understand that customers rely on Application Insights and Log Analytics are critical services and apologize for any impact this incident caused.

-Ian

Initial Update: Friday, 23 July 2021 21:31 UTC

We are aware of issues within Application Insights and Log Analytics in Brazil South and are actively investigating. This is caused by a networking issue in one of our data centers. Some customers may experience delayed data which could cause delayed or missed alerts.
  • Work Around: none
  • Next Update: Before 07/24 00:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Ian

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.