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What’s new in Forms for EDU – Sep 2024
With the new semester just around the corner, we're excited to introduce some fantastic new features in Forms to enhance your teaching and learning experience. Now, you can enjoy an improved data sync function to stay up to date, set rules to collect more accurate...
All in on AI: Exploring Microsoft’s AI journey through customer service
All in on AI is a series featuring interviews from Microsoft executives across the company about what transforming work with AI means to their teams. Through these conversations, we’ll highlight the challenges each industry faces and the lessons we learned that our...
Try the first-party WhatsApp channel in Dynamics 365 Contact Center
In today’s digital landscape, the success of customer service on social media hinges on the quality of care provided to customers. It’s essential for communications from agents to be timely, accurate, sensitive, brief, and friendly to enhance customer satisfaction and...
Explore Azure AI Services: Curated list of prebuilt models and demos
Explore Azure AI Services: Prebuilt Models and Demos Azure AI services provide a comprehensive suite of prebuilt models and demos designed to address a wide range of use cases. These models are readily accessible and allow you to implement AI-powered solutions...
Remote Desktop Services enrolling for TLS certificate from an Enterprise CA
Hey! Rob Greene again. Been on a roll with all things crypto as of late, and you are not going to be disappointed with this one either! Background Many know that Remote Desktop Services uses a self-signed certificate for its TLS connection from the RDS Client...
Mseries announcements – GA of Mv3 High Memory and details on Mv3 Very High Memory virtual machines
Mv3 High Memory General Availability Executing on our plan to have our third version of M-series (Mv3) powered by 4th generation Intel® Xeon® processors (Sapphire Rapids) across the board, we're excited to announce that Mv3 High Memory (HM) virtual machines (VMs) are...
Generative AI with Microsoft Fabric
Microsoft Fabric seamlessly integrates with generative AI to enhance data-driven decision-making across your organization. It unifies data management and analysis, allowing for real-time insights and actions. With Real Time Intelligence, keeping grounding data for...
Rejection & Recall comments on Time Entries
See how you can see the Notes on the Time Entries coming from rejection/recall of Time Entries and what you could do with it.
Copilot for Dynamics 365 Commerce revolutionizes retail with AI
Discover how Copilot for Dynamics 365 Commerce can help you deliver personalized customer experiences, optimize product management, and streamline retail operations for store associates, managers, and back-office staff with AI. Transformative AI in Dynamics 365...
Meet a recent Microsoft Learn Student Ambassador graduate Flora Oladipupo
This is the next segment of our blog series highlighting Microsoft Learn Student Ambassadors who achieved the Gold milestone, the highest level attainable, and have recently graduated from university. Each blog in the series features a different student and highlights...
New Microsoft Copilot Dashboard Features Now Available – August 2024
Introducing exciting new features to help you better understand and improve adoption and impact of Copilot for Microsoft 365 through the Copilot Dashboard. These features will help you track Copilot adoption trends, estimate impact, interpret results, delegate access...
Elevating experiences with AI, from productivity to personalization
In a previous blog, we discussed how modern, AI-enabled customer relationship management (CRM) platforms and enterprise resource planning (ERP) systems help drive new, more effective ways of working for employees and more satisfying outcomes for the customers they...
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