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Discover the Total Economic Impact™ of Microsoft 365 E3

Discover the Total Economic Impact™ of Microsoft 365 E3

AI is at the forefront of today’s rapidly evolving digital landscape and top of mind for IT leaders worldwide. AI tools demand a robust foundation that improves security and privacy to keep organizations protected. Combing this secure foundation with productivity...

Essential Clean-Up Guide for Partners: 2025 Release Wave 1

Essential Clean-Up Guide for Partners: 2025 Release Wave 1

Microsoft is doing some housekeeping in Dynamics 365 Business Central–and significant changes are coming with the 2025 release Wave 1 clean-up. We want you to know about these changes and how to prepare your applications. The Dynamics 365 Business Central Release Wave...

Accelerating sales with unified data in the AI era

Accelerating sales with unified data in the AI era

Data is the lifeblood of decision making in the digital age. Almost every interaction a company has with a customer adds to an ever-growing data pool. For sales leaders, the challenge is transforming this raw data into actionable insights that drive delightful...

Mobile Offline Data with Application Insights

Mobile Offline Data with Application Insights

Introducing Enhanced Mobile Offline Data Monitoring with Azure Monitor Application Insights  In today’s rapidly evolving digital landscape, it’s essential for organizations to have comprehensive visibility into their data. It’s particularly important for mobile...

End of support for Smart Assist case and knowledge suggestions

End of support for Smart Assist case and knowledge suggestions

As Copilot in Dynamics 365 Customer Service continues to improve, it offers a better alternative for case and knowledge suggestions than Smart Assist. Therefore, starting June 2, 2025, we will no longer support case and knowledge suggestions via Smart Assist in...

Transition from Unified Service Desk to Customer Service workspace

Transition from Unified Service Desk to Customer Service workspace

On April 1, 2026, we will be deprecating the Microsoft Dynamics 365 Unified Service Desk (USD) with CRM Online application with an end of support date of June 30, 2028. We are encouraging customers to use this extended deprecation period to transition to the Customer...

The ultimate Microsoft 365 community event is back

The ultimate Microsoft 365 community event is back

It’s an incredible time for our customers as we continue to see the future of work come to life with Microsoft 365 Copilot product announcements and enhancements. But as much as we focus on pushing the boundaries of technology, we never lose sight of the fact that...

Copilot is now included in Microsoft 365 Personal and Family

Copilot is now included in Microsoft 365 Personal and Family

Since we launched Microsoft 365 (formerly Office 365) to consumers in 2013, we’ve steadily delivered new apps, features, and benefits to our subscribers. These include advanced security with Microsoft Defender, creative tools like Microsoft Clipchamp, and countless...

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