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Announcing Microsoft Copilot Studio: Customize Copilot for Microsoft 365 and build your own standalone copilots
At Microsoft Ignite 2023, we’re excited to announce Microsoft Copilot Studio, a low-code tool to customize Microsoft Copilot for Microsoft 365 and build standalone copilots. The post Announcing Microsoft Copilot Studio: Customize Copilot for Microsoft 365 and build...
Announcing Microsoft Copilot for Service
Over the past six months we’ve outlined our vision for the evolution of Microsoft’s portfolio targeting customer service and related markets, beginning with the introduction of Copilot for Microsoft Dynamics 365 as the world’s first Copilot for both CRM and ERP, and...
Streamline Field Service Operations with new Copilot capabilities
Service professionals on the frontline rely on having nearly-instant access to a range of customer and technical information at the moment it’s needed. However, data from Microsoft’s 2023 Work Trend Index Annual Report[1] reveals not being able to easily find the...
Boost customer engagement with Apple Messages for Business
In today’s fast-paced digital landscape, effective communication is the key to success for any business. Apple Messages for Business (AMB) isn’t just for personal chats and emojis. It can also be a powerful tool for businesses to streamline communication, enhance...
Deepening Well-Architected guidance for workloads hosted on Azure
I am excited to announce a comprehensive refresh of the Well-Architected Framework for designing and running optimized workloads on Azure. Customers will not only get great, consistent guidance for making architectural trade-offs for their workloads, but they’ll also...
Refresh the Sales experience with Dynamics 365 Sales modern update
Sellers need to navigate large amounts of information to better engage with customers. It’s imperative that they can do that with ease. With the world becoming much more technology aware, sales people expect the business applications they use to be as easy to engage...
Service Delivery Manager Profile: Meiko Lopez
v:* {behavior:url(#default#VML);} o:* {behavior:url(#default#VML);} w:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Meiko Lopez Normal Joe Cicero 2 277 2023-11-09T21:37:00Z 2023-11-09T21:37:00Z 3 719 4101 34 9 4811 16.00...
Read Excel File from SharePoint Online and create Records in Dataverse | Power Automate Flow
One of the most common scenarios is to be able to pick an Excel spreadsheet from a SharePoint Document location and create records in Dataverse. There are several ways to do this. But, one of the most common scenarios could be to use Power Automate Flow and use Excel...
Check This Out! (CTO!) Guide (October 2023)
Hi everyone! Brandon Wilson here once again with this month’s “Check This Out!” (CTO!) guide. These posts are only intended to be your guide, to lead you to some content of interest, and are just a way we are trying to help our readers a bit more, whether that is...
Best Practices for Offline Mode in the Field Service mobile app – Part 3
Advanced Configuration In this final part of the Field Service Mobile offline blog series, we will discuss some of the more advanced configuration and recommendations for IT pros and partners to get the most out of their offline application. Learn more about the...
Microsoft at PASS Data Community Summit 2023!
t's gearing up to be an exciting week November 14th – 17th as we prepare for this year’s Microsoft Ignite and PASS Data Summit all happening at once! While across the way we’ll be sharing the latest from Microsoft all up, taking place at the Convention Center. We’re...
Performance and Storage Improvements Coming to Financial Dimensions
Introduction A new feature is coming that is designed to improve performance when working with financial dimensions and reduce the overall storage cost of storing financial dimension values. The initial changes for improved performance and reduced storage will being...
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