Introduction: In the ever-evolving landscape of business operations, Dynamics 365 Supply Chain Management has been a trusted companion for organizations, offering a robust suite of features to streamline processes. However, with its rich functionality, there often...

We are committed to continuous innovation to reimagine business applications in this era of AI. Today we are excited to announce the preview of Project “Sophia”, which you can try at: Http://aka.ms/projectsophia. Project “Sophia” is an AI powered business research...

Microsoft Copilot presents an opportunity to reimagine the way we work—turning natural language into the most powerful productivity tool on the planet. With AI, organizations can unearth value in the mountain of data across productivity tools like Microsoft 365 and...

Over the past six months we’ve outlined our vision for the evolution of Microsoft’s portfolio targeting customer service and related markets, beginning with the introduction of Copilot for Microsoft Dynamics 365 as the world’s first Copilot for both CRM and ERP, and...

Service professionals on the frontline rely on having nearly-instant access to a range of customer and technical information at the moment it’s needed. However, data from Microsoft’s 2023 Work Trend Index Annual Report[1] reveals not being able to easily find the...

In today’s fast-paced digital landscape, effective communication is the key to success for any business. Apple Messages for Business (AMB) isn’t just for personal chats and emojis. It can also be a powerful tool for businesses to streamline communication, enhance...

Sellers need to navigate large amounts of information to better engage with customers. It’s imperative that they can do that with ease. With the world becoming much more technology aware, sales people expect the business applications they use to be as easy to engage...