Experienced Data Access Issue in Azure portal for Log Analytics – 01/25 – Resolved

by | Jan 25, 2021 | Technology | 0 comments

This article is contributed. See the original author and article here.

Final Update: Monday, 25 January 2021 11:22 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 01/25, 11:11 UTC. Our logs show the incident started on 01/25, 09:00 UTC and that during the 2 hours and 11 minutes  that it took to resolve the issue some of customers experienced intermittent data latency and incorrect alert activation in East US2 region
  • Root Cause: The failure was due to unhealthy backend service.
  • Incident Timeline: 2 Hours & 11 minutes – 01/25, 09:00 UTC through 01/25, 11:11 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Madhav

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

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