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Final Update: Tuesday, 04 August 2020 07:38 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 08/04, 02:42 UTC. Our logs show the incident started on 08/04, 00:35 UTC and that during the 2 hours and 7 minutes that it took to resolve the issue some of the customers might have experienced delayed alerts. Alerts would have eventually fired.

  • Root Cause: The failure was due to an issue in one of our back-end services. 
  • Incident Timeline: 2 Hours & 7 minutes – 08/04, 00:35 UTC through 08/04, 02:42 UTC

We understand that customers rely on Azure Monitor as a critical service and apologize for any impact this incident caused.

-Saika


Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.