Experiencing Alerting failure for Metric Alerts – 10/02 – Resolved

by | Oct 2, 2020 | Uncategorized | 0 comments

This article is contributed. See the original author and article here.

Final Update: Friday, 02 October 2020 05:41 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 10/02, 05:15 UTC. Our logs show the incident started on 10/02, 04:05 UTC and that during the 1 Hours & 10 minutes that it took to resolve, some customers may have experienced intermittent data latency and incorrect alert activation in Japan East Region.

  • Root Cause: The failure is due to configuration issues with one of our dependent service.
  • Incident Timeline: 1 Hours & 10 minutes – 10/02, 04:05 UTC through 10/02, 05:15 UTC.

We understand that customers rely on Metric Alerts as a critical service and apologize for any impact this incident caused.

-Vamshi

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

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