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Final Update: Monday, 21 September 2020 08:54 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 9/21, 08:54 UTC. Our logs show the incident started on 9/21, 08:00 UTC and that during the 54 minutes that it took to resolve the issue some customers may have experienced intermittent data latency, data gaps and incorrect alert activation in East Asia.
  • Root Cause: The failure was due to issues with one of our dependent service.
  • Incident Timeline: 54 minutes – 9/21, 08:00 UTC through 9/21, 08:54 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Harshita


Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.