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Final Update: Wednesday, 07 October 2020 20:09 UTC
We’ve confirmed that all systems are back to normal with no customer impact as of 10/7, 19:00 UTC. Our logs show the incident started on 10/7, at approximately 18:30 UTC and that during the 30 minutes that it took to resolve the issue most Application Insights and Log Analytics customers experienced outages with various services.
Root Cause: The failure was due to a back-end networking issue that caused problems with a large number of Azure services.
Incident Timeline: 0 Hours & 30 minutes – 10/7, 18:30 UTC through 10/7, 19:00 UTC
We understand that customers rely on Application Insights and Log Analytics as critical services and apologize for any impact this incident caused.
-Jack Cantwell
Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.
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