Experiencing Latency and Data Gaps in Azure Portal for Many Data Types – 08/21 – Resolved

by | Aug 21, 2020 | Azure, Microsoft, Technology, Uncategorized | 0 comments

This article is contributed. See the original author and article here.

Final Update: Friday, 21 August 2020 17:48 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 8/21, 17:17 UTC. Our logs show the incident started on 8/21, 17:06 UTC and that during the 11 minutes that it took to resolve the issue a small number of customers in the South Central US region experienced data latency and data gaps, as well as possible alert misfires.

  • Root Cause: The failure was due to an unexpected service interruption during a service update task.
  • Incident Timeline: 11 minutes – 8/21, 17:06 UTC through 8/21, 17:17 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Jeff

Initial Update: Friday, 21 August 2020 17:39 UTC

We are aware of issues within Application Insights in South Central US region and are actively investigating. Some customers may experience Latency and Data Gaps.

  • Work Around: None
  • Next Update: Before 08/21 20:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Jeff

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

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