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Final Update: Monday, 25 January 2021 01:35 UTC
We’ve confirmed that all systems are back to normal with no customer impact as of 1/25, 01:22 UTC. Our logs show the incident started on 1/25, 00:14 UTC and that during the 68 minutes that it took to resolve the issue customers in UK South with workspace-enabled Application Insights resources experienced intermittent data gaps and latent data as well as possible misfiring of alerts based on such data gaps or latencies.
-Jeff
We’ve confirmed that all systems are back to normal with no customer impact as of 1/25, 01:22 UTC. Our logs show the incident started on 1/25, 00:14 UTC and that during the 68 minutes that it took to resolve the issue customers in UK South with workspace-enabled Application Insights resources experienced intermittent data gaps and latent data as well as possible misfiring of alerts based on such data gaps or latencies.
- Root Cause: The failure was due to a backend resource that hit an operational threshold.
- Incident Timeline: 68 minutes – 1/25, 00:14 UTC through 1/25, 01:22 UTC
-Jeff
Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.
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