Keep Microsoft Teams meetings compliant with Communication Compliance

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In today’s digital age, collaboration platforms like Microsoft Teams have become the norm for businesses to communicate, stay connected, and share information. However, as organizations increasingly rely on these platforms, there has also been a surge in regulatory compliance and business conduct violations that occur on these platforms. Collaboration and messaging apps are one of the top three sources and that’s concerning. Many organizations, particularly financial institutions, healthcare providers, and other regulated industries face significant legal and reputational risks if non-compliant messages are shared during meetings.

 

Across Microsoft Teams, Outlook, and third-party apps like Instant Bloomberg, Microsoft Purview Communication Compliance provides the tools to help organizations detect regulatory (e.g. SEC or FINRA) and business conduct compliance violations, such as sensitive or confidential information, harassing or threatening language, and sharing of adult content. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are opted in by an admin, and audit logs are in place to help ensure user-level privacy. 

 

We continue to invest in Communication Compliance and Microsoft Teams integrations to ensure compliant collaboration, including our existing capabilities like the ability to detect regulatory compliance or business conduct violations in a Teams chat, channel, and more.

 

Live transcription of Microsoft Teams meetings not only makes your meetings more productive and inclusive for participants but they are also official documentation, putting emphasis on detecting potential regulatory and business conduction violations all the more critical.  With Teams supporting up to 34 language options for transcription, Communication Compliance is able to detect potential violations in all 34 languages.

 

This feature is only available for Teams meetings that attendees have opted in to record.

 

Communication Compliance Investigators with designated role-based access control permissions can then review the policy match in the meeting transcript alongside the video snippet feature that will be rolled out in October.

 

Additionally, Advanced eDiscovery can collect & review critical metadata associated to Teams meeting recordings and video files in OneDrive and SharePoint, including transcripts/captions, chapters, and custom thumbnails. This metadata can be used to identify the critical data within a Teams meeting more efficiently, especially with the ability to view the transcripts right within the review set.

 

Figure 1: View of meeting transcript shown alongside video snippet of regulatory compliance violation that occurred

Learn more about detecting communication in Microsoft Teams

Watch our latest video to learn how Microsoft Purview Communication Compliance can help safeguard Microsoft Teams data and ensure communications meet regulatory and business conduct requirements.

 

 

Get started

You can get status updates for this and other Communication Compliance features at Microsoft 365 Roadmap | Microsoft Purview Communication Compliance.

 

We also are happy to share that there is an easier way for you to try Microsoft Purview solutions directly in the Microsoft Purview compliance portal with a free trial (an active Microsoft 365 E3 subscription is required as a prerequisite). By enabling the trial in the compliance portal, you can quickly start using all capabilities of Microsoft Purview, including Insider Risk Management, Communication Compliance, Records Management, Audit, eDiscovery, Information Protection, Data Lifecycle Management, Data Loss Prevention, and Compliance Manager.

 

Visit your Microsoft Purview compliance portal for more details or check out the Microsoft Purview solutions trial (an active Microsoft 365 E3 subscription is required as a prerequisite).

If you are a current Communication Compliance customer and are interested in learning more about how Communication Compliance can help safeguard sensitive information and detect potential regulatory or business conduct violations, check out the resources available on our “Become a Communication Compliance Ninja” resource page.

 

Thank you,

Ahmed Mahmood, Senior Product Marketing Manager

Christophe Fiessinger, Principal Product Manager

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.