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Introducing exciting new features to help you better understand and improve adoption and impact of Copilot for Microsoft 365 through the Copilot Dashboard. These features will help you track Copilot adoption trends, estimate impact, interpret results, delegate access to others for improved visibility, and query Copilot assisted hours more effectively. This month, we have released four new features:
Updates to Microsoft Copilot Dashboard:
- Trendlines
- Copilot Value Calculator
- Metric guidance for Comparison
- Delegate Access to Copilot Dashboard
We have also expanded the availability of the Microsoft Copilot Dashboard. As recently announced, the Microsoft Copilot Dashboard is now available as part of Copilot for Microsoft 365 licenses and no longer requires a Viva Insights premium license. The rollout of the Microsoft Copilot Dashboard to Copilot for Microsoft 365 customers started in July. Customers with over 50 assigned Copilot for Microsoft 365 licenses or 10 assigned premium Viva Insights licenses have begun to see the Copilot Dashboard. Customers with fewer than 50 assigned Copilot for Microsoft 365 licenses will continue to have access to a limited Copilot Dashboard that features tenant-level metrics.
Let’s take a closer look at the four new features in the Copilot Dashboard as well as an update to more advanced reporting options in Viva Insights.
Trendline Feature
Supercharge your insights with our new trendline feature. Easily track your company’s Copilot adoption trends over the past 6 months. See overall adoption metrics like the number of Copilot-licensed employees and active users. Discover the impact of Copilot over time – find out how many hours Copilot has saved, how many emails were sent with its assistance, and how many meetings it summarized. Stay ahead with trendline and see how Copilot usage changes over time at your organization. For detailed views of Copilot usage within apps and Copilot impact across groups for timeframes beyond 28 days, use Viva Insights Analyst Workbench (requires premium Viva Insights license).
Learn more here.
Copilot Value Calculator
Customize and estimate the value of Copilot at your organization. This feature estimates Copilot’s impact over a given period by multiplying Copilot-assisted hours by an average hourly rate. By default, this rate is set to $72, based on data from the U.S. Bureau of Labor Statistics. You can customize it by updating and saving your own average hourly rate and currency settings to get a personalized view. This feature is enabled by default, but your Global admin can manage it using Viva feature access management. See our Learn article for more information on Copilot-assisted hours and value.
Metric Guidance for Comparisons
Discover research-backed metric guidance when comparing different groups of Copilot usage, for example, Copilot active users and non-Copilot users. This guidance is based on comprehensive research compiled in our e-book and helps users interpret changes to meetings, email and chat metrics. For the best results, compare two similar groups, such as employees with similar job functions or ranks. Use our in-product metric guidance to interpret results and make informed decisions with confidence. Click here for more information.
Delegate Access to Copilot Dashboard
Leaders can now delegate access to their Microsoft Copilot Dashboard to others in their company to improve visibility and efficiency. Designated delegates, such as the leader’s chief of staff or direct reports, will be able to view Copilot Dashboard insights and use them to make data-driven decisions. Learn more about the delegate access feature here. Admins can control access to the delegation feature by applying feature management policies.
Go Deeper with Viva Insights – Copilot Assisted Hours Metric in Analyst Workbench
For customers wanting a more advanced, customizable Copilot reporting experience, Viva Insights is available with a premium Viva Insights license. With Viva Insights, customers can build custom views and reports, view longer data sets of Copilot usage, compare usage against third party data, and customize the definition of active Copilot users and other metrics.
The Copilot assisted hours metric featured in the Microsoft Copilot Dashboard is now also available to query in the Viva Insights Analyst Workbench. When running a person query and adding new metrics, Viva Insights analysts will be able to find this metric under the “Microsoft 365 Copilot” metric category. The metric is computed based on your employees’ actions in Copilot and multipliers derived from Microsoft’s research on Copilot users. Use this new available metric for your own custom Copilot reports.
Summary
We hope you enjoy these new enhancements to Copilot reporting to help you accelerate adoption and impact of AI at your organization. We’ll keep you posted as more enhancements become available to measure Copilot.
Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.
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