Microsoft Office 365 Bookings

Microsoft Bookings

Simplify how customers schedule and manage appointments.

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A tablet screen showing the booking page in Microsoft Bookings and a phone screen showing a confirmed booking

Simplify and save time

Bookings gives you a faster alternative to time-consuming and repetitive scheduling tasks, all while optimizing your organizational resources. Customize appointment details, booking requirements, and specify service providers to streamline the booking experience. Integration with staff’s Office calendar helps to quickly find available time to avoid double-booking, and an easy to navigate webpage lets your customers find and book appointments around the clock. Bookings helps you spend less time scheduling and more time meeting with customers.
 
Try these sample booking pages to see what your customers will see when you start using Microsoft Bookings:
 
 
 

Meet virtually

Bookings provides you the ability to make your organization’s meetings virtual with online meetings via Skype for Business and Microsoft Teams. Each appointment booked as an online meeting creates a unique meeting link that is sent to attendees so they can join via a web browser, phone dial-in, or the Skype or Teams app. Bookings is also available as an app within Teams, which allows you to create Bookings calendars, assign staff, and both schedule new and manage existing appointments without ever leaving Teams.

 
A laptop screen showing several medical professionals’ schedules in the Bookings calendar within Microsoft Teams
A device screen showing staff members’ schedules in the Microsoft Bookings main calendar

Customize to your needs

Bookings has built in flexibility and customization options that are designed to fit a variety of scheduling needs, including across departments, individuals, and conducting both internal and external appointments. You can create and manage multiple Bookings calendars, each with their own unique setup to accommodate specific goals and use cases. Bookings is easily tailored and provides a variety of editable fields and settings including page structure and information, staff details, appointment specifics, and custom communications. It is one solution that can be used across your organization.

 

Delight customers and clients

Your customers will love the flexibility, convenience, and control they get with Bookings. They can visit your booking page whenever they want, book the time and service they need, get a confirmation email and calendar invitation, and reschedule or cancel if they must. If you prefer to book appointments on behalf of your clients, simply enter the appointment details in Bookings and all confirmations and reminders will be sent, and all changes tracked.

 
A device screen showing the details of an upcoming booking for a hair salon with the options to reschedule or cancel the booking or create a new booking
 
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